EXPIRED! Social media and website assistant

This job offer has expired!

Who are we?

EIT Urban Mobility is an initiative of the European Institute of Innovation and Technology (EIT), a body of the European Union and Europe’s largest network for transport innovation in cities.

Our mission is to accelerate change towards a sustainable model of urban mobility and liveable urban spaces. We connect public and private actors and provide them with access to markets, talent, finance, and knowledge in four ways:   

Using cities as living labs, our industry, research and university partners will demonstrate how new technologies can work to solve real problems in real cities by transporting people, goods and waste in smarter ways.  

Join our team and be part of the change!

About the position

The Social media and website assistant is part of the central Communications & EU Affairs team and will report to the External Communications Manager. The key accountability of the jobholder is:

  • On the one hand, to manage the social media channels of the organisation, namely LinkedIn, Twitter, Facebook, Instagram and YouTube, implementing the content strategy previously defined, building strong relationships with the Comms single people of contact (SPOCs) to ensure timely collection and dissemination of key information.
  • On the other hand, to assist in the management of the EIT Urban Mobility website, including content management, troubleshooting of technical issues on the website and monitoring.

Be part of a team where you will perform the following tasks:


  • Respond to and troubleshoot all website issues and liaise with the IT developers to solve it as soon as possible.
  • Ensure that the website is protected by enabling the appropriate security measures.
  • Conduct content audits to eliminate redundant and/or duplicate information, to ensure perfect functioning of JAVA script.
  • Improve the user experience of the website regularly, including implementation of SEO strategy, meta-description, etc.
  • Ensure full compliance on the website with all laws and regulations.
  • Keeping up-to-date with industry best practices and monitoring third parties related websites.

Social media:

  • Implement social media campaigns following the social media and content strategy in place in the company.
  • Monitor social media regularly and ensure the accomplishment of the KPIs and KRAs set for social media campaigns. Provide regular monitoring reports and implement and recommend improvements for the future.
  • Update social media content across all channels
  • Engage with customers and followers, including social listening
  • Use social media marketing tools such as Buffer, Meltwater and Hootsuite 
  • Monitor SEO and web traffic metrics created through social media
  • Establish relationships with social media influencers to develop a strong network
  • Develop content or get it done by content developers and ensure a high level of quality
  • Keep an eye on social media trends

What you will bring along the way:

An ideal candidate would strive to generate positive environmental and social impact in line with EIT Urban Mobility’s mission. We are looking for individuals with a “can do” attitude, who are passionate about disseminating knowledge, know-how, good practices and lessons learnt.


  • Have a bachelor’s degree in Communication, Marketing, Advertising, Business or related field;
  • Written and spoken English (C1);
  • 3+ years’ experience in social media, ideally in the field of mobility, or related topics and experience working for an EU-related body;
  • Experience working with social media platforms is required; specifically, LinkedIn, Facebook, Instagram, Twitter and YouTube. Knowledge of TikTok and others will be considered an advantage;
  • Strong knowledge of Hootsuite, Meltwater and Google Analytics.
  • Experience in crafting SEO-focused content for CMS
  • Experience with paid campaigns, especially LinkedIn Ads, Twitter Ads, and Instagram Ads
  • Excellent knowledge of CMS in Drupal and WordPress.
  • Analytical skills and experience in analysing social media performance;


  • Good knowledge of (urban) mobility is considered an advantage.
  • Any EU Language other than English is a plus.

What’s in it for you:

  • Work in an international environment with a company culture focused on empowerment, thriving and continuous growth.
  • Join a creative and diverse team of highly driven individuals that take out-of-the-box thinking to another level.
  • Strike the right Work-life balance:  On top of the flexible hours and remote working options and facilities, you will be granted 27 days of paid time-off to rest and re-energize.
  • A yearly training catalogue to support your career development.
  • A tax benefit powered by Cobee, allowing you to save up to 47% of your personal income tax.
  • A Private health insurance.
  • Work in a modern, flexible and collaborative workspace with 360 views of Barcelona, located in the iconic Torre Glòries. 

Kindly note that this position is based in Barcelona.

This is a permanent and full-time position, with possibility to homework up to 2 days a week.

No relocation expenses are granted.


General Conditions:

By the closing date of this call candidates must:

  • be a national of an EU Member State or have a working permit valid to work in the country of the job location;
  • enjoy their full rights as citizens;

To apply for this position, please download the application template from EIT Urban Mobility website. Complete the four elements of the application:  

  1. Personal contact details;
  2. An essential criteria checklist;
  3. A Cover Letter demonstrating how you match the skills defined in the job description – examples should be given;
  4. A curriculum vitae.

Follow the naming process detailed below:

Format:Save your completed application form in one single file in either PDF or Word format.
File name:Name the file according to the model “first name_last name – EITUM_ Social Media and Website Assistant_166-2023”. For example, Joanna Smith would name the file, Joanna_Smith EITUM_  Social Media and Website Assistant_166-2023”.
Email title:The subject field should read “Social Media and Website Assistant. HR166-2023”.
Send to:Send your completed application to: recruitment@eiturbanmobility.eu.

Deadline for Applications: 28 June 2023


AT EIT Urban Mobility, we value and celebrate diversity in every aspect of life and believe that everyone deserves an equal chance to succeed.

Here we value your talents, skills and experiences, and do not discriminate on any basis –whether it be disabilities or other special needs, gender reassignment, sexual orientation, ethnicity, religion or belief, age, language, political affiliation, property, marital status or any other irrelevant factor.

We are committed to creating an inclusive and supportive work environment where everyone can feel comfortable and thrive.


Your personal data will be processed with utmost care by the EIT KIC URBAN MOBILITY, S.L. or its subsidiaries.

The said processing will allow us to manage the recruitment of the offered positions, and more specifically:

  • to enable you to submit your CV to apply for specific jobs;
  • to match your details with the job vacancies and to eventually contact you;
  • to retain your details and notify you about future job opportunities similar to the specific role for which you have contacted us;
  • to answer your enquiries.

You can exercise your data protection rights, writing to recruitment@eiturbanmobility.eu.

You may find further information in the full GDPR Compliance privacy note for applicants available here.