Request for proposal:

Website strategy support '27-'28

By the present procurement procedure, EIT Urban Mobility, hereinafter being referred to as “EIT UM”, is seeking professional support for ongoing website hosting, maintenance, development and optimisation services by appointing a qualified provider (hereinafter being referred to as “Provider”). This document, along with its annexes, constitute a Request for Proposal (RFP) issued by EIT Urban Mobility for a potential procurement of services in the field of website support.

EIT Urban Mobility intends to establish a long-term working relationship with a provider capable of combining technical expertise, digital knowledge and a proactive approach to support the organisation’s evolving communication and marketing needs.

The websites represent key communication channels for EIT Urban Mobility, providing information about its mission, activities, programmes, projects, initiatives and opportunities to a diverse international audience. The partnership will therefore aim to ensure that the websites remain reliable, secure, accessible, easy to navigate, technically up to date and effective in supporting the organisation’s communication objectives:

Within this framework, the general objectives of the partnership are to:

• Maintain a secure, reliable, and continuously updated technical environment
• Ensuring high-quality user experience, accessibility, and brand consistency across all pages
• Optimising the websites’ performance and visibility in search engines and emerging AI-driven discovery tools
• Integrating the websites with relevant digital systems and tools to support marketing, events, and data analytics
• Providing insights, recommendations, and ongoing technical and strategic support to enhance the site’s impact and functionality

Within EIT Urban Mobility there is a team of approximately 20 staff members with the ability to publish news and basic updates on the website. However, all development activities, the creation of new landing pages, and any design, structural, or technical upgrades will be coordinated and approved exclusively by the Communications and Marketing team. The selected provider will work directly with this team to plan and deliver all such activities.

A weekly coordination meeting between the provider and the Communications and Marketing team is expected. These meetings will ensure consistent communication, follow-up on ongoing tasks, and discussion of priorities, issues, and upcoming developments. 

Check the Request for Proposals here.

To apply, please send the completed and signed the Tender’s Submission and Declaration Form.

Deadline for submissions: 11 November 2026 at 16.00 (CET)