Request for Proposals: Production of Short Online Courses (SOC) and development of an LMS platform strategy on urban mobility

By the present procurement procedure, EIT Urban Mobility is aiming to identify two potential suppliers (online learning agencies) capable of:

  • Supporting the creation, production and delivery of up to 8 Short Online Courses (SOCs) in 2022 –  Work Package 1.
  • Supporting the development of an LMS platform strategy in 2022 – Work Package 2.

With respect to Work Package 1

The supplier will be responsible for the whole creation of the Short Online Course(s) (SOC), from the definition of a course outline, the creation of course contents, structures, and assets (scripts, recording of videos, other material, animations, etc.) and the assembling of the learning material in the selected platform and into learning units using the SCORM format. The supplier shall deliver the courses to EIT Urban Mobility, who will be in charge of publishing and operating the SOC. Some additional support should be provided by the supplier to EIT Urban Mobility for a few weeks after the delivery of the finalised courses for any post-delivery corrections, amendments or updates needed. The supplier will be supported by an academic supervisor appointed and contracted by EIT Urban Mobility. This person will be in charge of providing the course content and advising on the subject of SOC. S/he will be the “face” of the course to the public. As such, the content provider will be responsible for content quality insurance and will work closely with the supplier and EIT Urban Mobility at all stages of the course production. The specific tasks of each role will be discussed case by case in the definition project stage.

With respect to Work Package 2

Currently, all Competence Hub’s e-courses are hosted on three different e-learning platforms. One “proprietary platform” ( is owned and operated by the Competence Hub. In addition, EIT Urban Mobility also published courses on two “marketplace platforms”: FutureLearn and Coursera. The e-courses published on FutureLearn are either published on an account owned by EIT Urban Mobility or on accounts owned by one of our partner universities. The e-courses published on Coursera are published on accounts owned by our partner universities.

In order to support the development of its e-courses on “marketplace platforms”, the Competence Hub requests support for strategic-level decision-making. This support should provide the Competence Hub with a better and up-to-date analysis of the most relevant e-learning marketplace platforms available on the market, their main characteristics/strengths/weaknesses in relation to the type of e-courses that the Competence Hub builds, as well as to the Competence Hub’s KPIs, goals and ambitions when it comes to e-courses. It should also help the Competence Hub to understand how the visibility of its courses within a given marketplace platform may be enhanced and how the impact of its e-courses can be maximised, given the specificities of each platform. Finally, support should be provided with respect to institutional lobbying, so that the Competence Hub can identify the relevant people to talk to within FutureLearn, Coursera (and/or any other marketplace platform identified).

The selection of the suppliers will be based on their highest score by work packages, which could lead to be awarded only for WP1, WP2 or both. If a supplier decides to bid only for one of specific work packages, it is also possible.

Awarded bidders will have fixed price per order, which does not guarantee a minimum order per bidder. All orders will be conducted on demand by the assigned contact in EIT Urban Mobility.

All information, including the detailed scope of work, deliverables, and terms & conditions can be found in the Request for Proposals

Deadline for submissions: 3 May 2022 at 16:00 Central European Time.