Railways stations multi-service hub 

Real-life research to improve how mobility hub transport services can be streamlined  

Project Description

  • Public Realm
  • 17 February 2022
  • 11 Months
  • Politecnico di Milano
  • €199 998

Today, Europe’s major railway stations are mobility hubs that support several transport users, not just rail commuters. Planners are required to revise design criteria and standards to keep up with the increased demand on services. To this end, the project aims at defining upgraded criteria for designing railway stations as multiservice hubs. To help planners deliver seamless connections between multiple users, the RAISE_UB project will conduct experiments and initiate interventions to gauge responses to various scenarios and find out what works best.  

Commuters that frequent two railway stations – Milano Rogoredo and Madrid Chamartin – will be asked to participate in the project. An online platform to collect data on users’ perceptions of the changes will be created and will also engage people in the test beds. Additionally, an intervention roadmap and design principles that include recommendations on how to improve the intermodality of different transport types will be a key output.  


Foster sustainable urban mobility by redesigning railway stations as multi-service hubs ansupporting different uses and improving quality and safety of spaces and services.

Main Objective

Promote transition experiments as temporary tactical interventions in two railway stations and testing their impacts by means of participatory evaluation tools.


An intervention roadmap with key steps for implementing an urban experiment as a co-creation process in a station and quality criteria for space redesign.



Project lead

Paola Pucci
Politecnico di Milano
Pierluigi Coppola
Politecnico di Milano