Quality of life in European cities is influenced by the service level of their pedestrian spaces, which are negatively influenced by crowding issues.
Furthering the use of pro-active management of crowded spaces using real-time decision support systems.
Impact assessment of a cloud-based crowd management decision-support system featuring four living labs at crowded pedestrian locations Amsterdam, Milan and Barcelona.
Stephan van Dijk AMS Institute firstname.lastname@example.org
Dr. ir. Dorine C. Duives Delft University of Technology (TU Delft) D.C.Duives@tudelft.nl