CityFlows - Decision-support system for pro-active crowd management of crowded urban spaces​

Project Description

  • Innovation
  • 1 January 2020
  • 24 months
  • AMS – Amsterdam institute for Advanced Metropolitan Solutions
  • € 1.400.000


Quality of life in European cities is influenced by the service level of their pedestrian spaces, which are negatively influenced by crowding issues.​

Main Objetive

Furthering the use of pro-active management of crowded spaces using real-time decision support systems.​


Impact assessment of a cloud-based crowd management decision-support system featuring four living labs at crowded pedestrian locations Amsterdam, Milan and Barcelona.


Project lead

Stephan van Dijk AMS Institute
Dr. ir. Dorine C. Duives Delft University of Technology (TU Delft)