AI-TraWell is an artificial-intelligence powered, proactive chatbot for smartphone devices to recommend personalised travel alternatives that fit travellers’ needs and preferences and promote long-term health and wellbeing for all citizens living or moving within our cities.

Project Description

  • Innovation
  • Fraunhofer Society for the Advancement of Applied Research
  • € 537.526

AI-powered, proactive TRAvel assistant to self-monitor user’s experience & craft personalised travel solutions for promoting WELLbeing. 

AI-TraWell is an artificial-intelligence powered, proactive chatbot for smartphone devices to recommend personalised travel alternatives that fit travellers’ needs and preferences and promote long-term health and wellbeing for all citizens living or moving within our cities. 

It combines data about users’ needs, preferences and physical and mental wellbeing with real-time and predictive information about all modes of transport to help users understand and manage the increasing number of mobility options available to them. It also selects the option that best matches users’ needs and preferences and delivers better and more reliable mobility services to improve traffic in general. 

Thanks to the EIT Community, the solution was enhanced through collaborative work with industrial partners, and the project 

  • collected knowledge of the effect of cultural differences on mobility choices. 
  • validated methods through case studies in various cities to foster scalability. 
  • accessed data through building research partnerships. 

The solution improves the physical and mental health of travellers and citizens. It reduces exposure to highly polluted areas and decreases congestion and overcrowding in existing mobility services, thereby contributing to more inclusive societies and urban growth management. 


Negative health impact for citizens due to long daily commutes, multiple interchanges, overcrowding, journey delays, noise and air pollution. ​

Main Objective

Supporting the long-term health and wellbeing of residents in European cities through digital innovation and promoting an inclusive urban environment.


Personalised, interactive multi-modal navigation chatbot with incentive strategies to promote positive behaviour change and physical and mental health.