Request for Proposals: CRM licensing and support

By the present procurement procedure, EIT Urban Mobility is aiming to procure the yearly licensing and support for the company’s Customer Relationship Manager (CRM) software. EIT Urban Mobility uses Citrix’s Podio as its CRM, and the company would like to continue using this toolset.

There are Work Packages (WP) included in the present request for proposal. Each WP will be invoiced separately. The first one is basically the provisioning of the CRM annual licenses for all EIT Urban Mobility employees. The second WP includes expert support for the procured tool and additional developments and integrations in the CRM that may be required.

All information, including the detailed scope of work, deliverables, and terms & conditions can be found in the Request for Proposals

Deadline for submissions: 2 December 2021 at 16:00 Central European Time.